As is regularly cited, real technology disruption both arrives later and hits harder than people predicted.  Ahead of the true disruption come the small incremental technology-enabled improvements.

In this FinTech Daily post Rick Huckstep looks at the role of video - an in particular a company called Visio - in supporting the communication around FNOL (first notification of loss), saving time for everyone involved.  

It's the improvements like this that will be increasingly normal over the coming years, and it's the benefits they bring that will allow InsTechers to engage more effectively with the more skeptical members of management