An insightful (as ever) look by the McKinsey Global Institute sees massive opportunity for automation - 45% of all work!?!
Insurance will naturally be impacted (25%), though some roles - technology, analytics, behavioral science - will be the drivers of growth
Our most probable outcome for insurers sees up to 25 percent of full-time positions consolidated or reduced as a net aggregate, occurring at different rates for different roles over a period of about a decade (exhibit).