Robotics, chatbots, artificial and cognitive intelligence – welcome to the future of insurance. Insurers and brokers are already using these technologies, to varying degrees. But it could be the best and fastest adopters of these technologies – those companies that dive in the deepest – who come out on top as the industry continues to rapidly evolve.

https://www.insurancebusinessmag.com/ca/news/breaking-news/insurers-who-take-deepest-dive-in-ai-will-be-in-best-industry-position-88239.aspx