“Legacy technology is not going away, but insurance companies can no longer rely only on this technology. Insurers will be successful in their digital transformation when they factor both new technology, like the cloud, and legacy systems into the execution of the digital transformation strategy.
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From a new commissioned study, conducted by Forrester Consulting on behalf of Ensono, evaluating the status of digital transformation in the insurance industry.
This is the very issue that 360Globalnet sought to address with 360Siteviewwhich allows insurers to positively answer the following questions:-
- Can my clients report any type of claim via our website and via their mobile devices?
- Can my clients easily upload any type of video, imagery, dashcam footage, or documents from their mobile to our claims system without the need to download an app?
- Can this evidence be shared with all parties to a claim via a fully end-to-end secure digital process that orchestrates all supplier interactions?
- Can these processes, with their workflows and automation, be easily configured by our business people in hours and days rather than by IT people in weeks and months?
- Are GDPR compliance, robust resilience and state of the art security fully built in from the outset?
- Can I wrap this platform around our legacy core systems without complex and inflexible integration?
- Can all this be had without incurring any upfront investment costs, purely paying according to usage?
“Legacy technology is not going away, but insurance companies can no longer rely only on this technology. Insurers will be successful in their digital transformation when they factor both new technology, like the cloud, and legacy systems into the execution of the digital transformation strategy.”
https://www.ensono.com/press-room/insurance-digital-transformation-forrester
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