Some thoughts from Dan Barnes in Raconteur about automation in capital markets. Commercial insurance is far from directly comparable, but there are enough similarities to think about the lessons to learn and the trends to monitor.
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While many people still think of traders as brightly jacketed men shouting in a trading pit, and a few think of men and women staring at screens while shouting into telephones, very few people picture a computer server clicking away, making millions of decisions.
https://www.raconteur.net/finance/algorithmic-trading-ushers-in-new-era-of-market-automation
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